Privacy Policy

This policy is drafted in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDP), 2023.

Last Updated: 1 March 2026

1. Information We Collect
   We collect personal information when you book a stay, use our contact forms, or interact with our website. This includes:
   • Identity Data: Name, age, gender, and government-issued ID details (Aadhar, Passport, etc.) as required by Himachal Pradesh police regulations for guest registration.
   • Contact Data: Email address, phone number, and billing address.
   • Financial Data: Payment card details (processed securely via encrypted third-party gateways).
   • Technical Data: IP address, browser type, and cookies to improve website performance.
2. How We Use Your Data
   • To process and confirm your room reservations.
   • To comply with legal obligations, such as the mandatory filing of "Form C" for international tourists.
   • To communicate booking updates, offers, and local travel advisories.
   • To ensure the safety and security of our guests and property.
3. Data Sharing & Disclosure
   We do not sell your personal data. We only share information with:
   • Government Authorities: As required by law for security and law enforcement.
   • Service Providers: Trusted payment gateways and booking engines that adhere to strict data protection standards.
4. Your Rights
   Under Indian law, you have the right to:
   • Access and update your personal information.
   • Request the deletion of your data (subject to legal retention requirements).
   • Withdraw consent for marketing communications.
5. Governing Law
   This Privacy Policy is governed by the laws of India, with exclusive jurisdiction in the courts of Shimla/Kinnaur, Himachal Pradesh.